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Intryc
Financial Services

Serve with clarity. Lead with confidence.

Your team reviews a 3% sample by hand. Intryc scores 100% of regulated conversations against the rules you're actually examined on, so disclosure gaps and UDAAP risk surface before an auditor finds them.

20260712_ticket_43935

Title

Loan application status update

Assignee

Jill Rhodes (jill.rhodes@intryc.com)

Priority

priority

Group

CX - Payments

Tags

Security

20260712_ticket_31948

Title

International wire transfer problem

Assignee

Bo Wagner (bo.wagner@intryc.com)

Priority

priority

Group

CX - Payments

Tags

QAneededReport an issue

20260712_ticket_43935

Title

Account locked after failed login attempts

Assignee

Katie Laura (katie.laura@intryc.com)

Priority

priority

Group

CX - Payments

Tags

Account Verification Inquiry

Confidence that comes with real impact

*Results 2 months after a growing financial services company adopted Intryc

0x

increase in audit volume

0%

conversation coverage

0%

faster audit turnaround

In regulated conversations, one missed disclosure can create compliance risk.

Manual sampling leaves most interactions unreviewed until an audit or complaint reveals the issue.

Quality and compliance, one platform

Build scorecards mapped to your SOPs and the regulations you’re examined on, from Reg Z disclosures to UDAAP and complaint handling, so every conversation is graded against the rules that actually matter.

Scorecard details
Name*
Consumer Lending Compliance Scorecard
Pass rate*80%
Criteria
6 selected
DisclosuresMax 20
Required loan terms disclosed1
Reg Z disclosure accuracyCritical1
Compliance RiskMax 20
UDAAP risk checkCritical1
Approved SOP language followed1
Complaint HandlingMax 20
Complaint correctly identified1
Complaint process followed1
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From flagged to fixed in the same week

Intryc takes a flagged conversation, builds it into a scored simulation against your SOPs and the rule it broke, and confirms the fix landed.

  1. Flag Conversations

    Client: Can I refinance my loan today?

    Agent: Rates start at 5.4%.

    Agent: Skip APR and focus on the rate.

    ⚠ Reg Z disclosure missing

    Client: What are the fees?

  2. Coach Agents

    Joshua W. · June 2026✓ Delivered
    Delivery date
    July 1, 2026
    3/4
  3. Simulate real scenarios

    Mobile App Transfer Issuevia Chat
    ↺ Reset◼ End
    Jun 22, 2026 16:50:03
    LeonApp crashes when I send money.
    BiUS🔗
    Type your message…Reply to customer →
  4. Improve Performance

    Performance

    17 May24 May31 May7 Jun
Djamo

“We’re now doing 3x more evaluations with the same staff. That’s been the biggest unexpected benefit. Everyone really enjoys using the tool and appreciate the AI support behind it.”

Marc Meroue

Marc MeroueHead of Customer Experience

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Security you can trust

Your customers' financial data never leaves a controlled environment. Intryc is SOC 2 Type II certified and GDPR compliant, with role-based access, data segregation and PII redaction built in.

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From QA to coaching to training, Intryc turns every insight into action, so quality keeps compounding instead of leaking away.

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